Evaluation of the Volunteer Network

Zero Waste Scotland
Start date:
September 2011
March 2012

Zero Waste Scotland’s Volunteer Programme was established to create a network of volunteers across Scotland to empower local communities to adopt more sustainable ways of living, helping to make Scotland a genuinely zero waste society.

We were delighted to have been commissioned by Zero Waste Scotland to evaluate the impacts of the volunteer network. The programme of research included a quantitative component to measure the extent of behaviour change amongst people who have been engaged by the network and a strong qualitative element to determine how change is achieved. The qualitative phase included in-depth research with six groups within the network, to assess the experiences of volunteers and participants who have been engaged.

The results of the research informed the future development of the programme and provided insight into how best to track the behavioural impacts of the network going forward.

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