Claire Thacker


Claire started working with Brook Lyndhurst in 2012 and became an Associate the same year. Claire has worked in the field of waste and resources for over 20 years, working primarily with local authorities in Hampshire in the innovative Project Integra partnership.

Over the last year Claire has worked on projects with Brook Lyndhurst including a major investigation into reuse and repair activities in Wales by local authorities, community groups and the private sector and assessing the impacts of waste prevention communications campaigns. Claire undertook an in-depth study of reuse and repair opportunities in three locations in Scotland as part of Brook Lyndhurst’s work for Zero Waste Scotland. She has also recently interviewed businesses involved in the food supply chain to understand their views on lean thinking.

Developing Sustainable Waste Management Practice
Claire has a long track record of working in waste management, starting off in Portsmouth by introducing kerbside collections schemes and developing waste prevention campaigns. As Promotions Officer at Hampshire County Council she led the team responsible for major public consultation initiatives to develop the integrated waste management strategy known as Project Integra. The team also commissioned market research, organised publicity campaigns and carried out waste prevention projects.

Data analysis and Market Research
As Research Officer at Hampshire County Council she analysed data as part of the UK’s largest and most in-depth waste composition analysis project, and combined this with extensive quantitative and qualitative market research into attitudes and pro-environment behaviour amongst Hampshire residents. Claire’s remit expanded to include waste prevention initiatives, recruiting and managing a small team, and helping with the development of the UK’s first permanent Material Analysis Facility. Claire was also involved in researching new technologies, using life cycle assessment, evaluating communication campaigns, developing innovative forecasts models of resource consumption and working with communities to change their behaviour with regards to their use of resources. Claire first worked with Brook Lyndhurst when they were commissioned to work on forecasting models and the Defra funded ‘Small Changes Big Difference’ waste prevention campaign.

Partnership working
Claire enjoys working in partnerships and collaborations and Chaired the Project Integra Research Group which commissioned and utilised research for evidence based policy making and service improvements on behalf of Project Integra. She also developed links and collaborated with academia (such as The University of Southampton and the Open University) and various other organisations. She was a long-standing member of Defra’s Waste and Resources Research Advisory Group (WRAGG) which shaped the national Waste and Resources Evidence Programme.

Claire has an Environmental Sciences degree from the University of Southampton and successfully combined working and studying part-time when she did a Master of Science degree in Environmental Engineering at the University of Portsmouth. In 2013 she became a full member of the Chartered Institute of Wastes Management.

Claire was a volunteer researcher on the book ‘The Secret Life of Stuff’ by Julie Hill and carried out tasks such as gathering information on the use of all the major materials consumed in the UK. She is active in her local community and was a founder member of a ‘Ban the Bag’ campaign, a Garden Shredder group and she organises annual ‘Bring and Take’ events (she has also been known to don a Womble suit in order to promote recycling amongst local schools!).

Brook Lyndhurst Blog

  • Energy efficiency: behaviour, rationality, economics and politics

    I had the pleasure of joining some 300 researchers and academics from around the world a couple of weeks ago to discuss the latest thinking on persuading consumers to use less energy.  The BEHAVE2014 conference took place in Oxford at a time when it is increasingly appreciated, by businesses, governments and civic society, that any [...] 

  • Herd behaviour amongst sports fans

    We had a conversation in the office the other day about herd behaviour and the difference between football and cricket crowds. Why is it that spectators at a football match can occasionally get aggressive and abusive, but spectators at a cricket match tend to act more like naughty schoolboys: boisterous but essentially good-natured? It’s a [...]